At Bridget Expeditions, we are committed to ensuring that your orders reach you safely and promptly. This Shipping Policy outlines how we handle the shipping process for all of our products. Please read through this policy to understand how your order will be shipped.
1. Shipping Locations
We offer worldwide shipping for all our products. No matter where you are, we strive to deliver your order as quickly as possible. Please note that delivery times may vary depending on your location.
2. Processing Time
- All orders are processed within 1-3 business days after the order is placed.
- Orders placed on weekends or holidays will be processed the next business day.
- During peak seasons, such as holidays or promotions, processing times may take slightly longer.
3. Shipping Methods and Delivery Times
We partner with reliable courier services to deliver your order. Shipping times may vary depending on your location:
- Domestic: Estimated delivery time: [7] to [15] business days.
- International: Estimated delivery time: [15] to [30] business days.
Please note that these delivery times are estimates and are subject to change based on external factors such as weather, customs clearance, or logistical delays.
4. Shipping Costs
We offer free shipping on all orders over [100 Euros] within our standard shipping zones. For orders under [insert amount], a shipping fee will be applied at checkout based on the delivery location and order size.
- Domestic Shipping Fee: [75 Euro]
- International Shipping Fee: Calculated at checkout based on the delivery address.
5. Cash on Delivery (COD) Orders
For all COD orders, the payment is collected at the time of delivery. The courier will request the payment when the package arrives at your address.
6. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment. You can use this tracking number to monitor the status of your package and get real-time updates on delivery progress.
7. Address Accuracy
Please ensure that the shipping address you provide is correct and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses. If you realize that you made an error in your shipping address after placing the order, please contact us immediately at [[email protected]].
8. Customs and Duties
For international shipments, the recipient is responsible for any customs duties, taxes, or import fees that may apply. These charges are assessed by the customs authorities in the destination country. We recommend checking with your local customs office to understand any applicable fees before placing an order.
9. Shipping Delays
While we strive to provide fast and reliable delivery, external factors such as weather, holidays, or customs processes may cause unexpected delays. In the event of a delay, we will do our best to notify you as soon as we are aware of the issue.
10. Lost or Damaged Shipments
If your order is lost or damaged during transit, please contact us immediately at [[email protected]]. We will investigate the issue with our shipping partners and work with you to resolve the situation. We may require proof of damage (such as photos) to process claims.
11. Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date. Please check periodically for the latest updates to our shipping policy.
12. Contact Us
If you have any questions or concerns about your order or our shipping policy, please feel free to contact us at [email protected].